JULES Satin & Crystal Pouch

ORDERS ARE SHIPPED FROM MELBOURNE, AUSTRALIA

Orders placed before 5pm AEST will usually be dispatched the next business day.

Orders placed before 12pm AEST are usually dispatched same day.  

For more information regarding Australia Post delivery speeds and coverage click HERE.

Australian Standard Shipping:

• FREE for orders of $50 and over.
• $9.95 for orders under $50.

Australian Express Shipping:

• $9.95 for orders of $50 and over. 
• $14.95 for orders under $50.

Monogrammed Orders:

Please allow an additional 5 business days for orders to be monogrammed and shipped. Please note, these bags are dispatched from a second warehouse so may arrive separately to other items ordered.

Personalised Orders:

Please allow an additional 3 business days for orders to be personalised and shipped. Please note, these bags are dispatched from a second warehouse so may arrive separately to other items ordered.  

INTERNATIONAL ORDERS:

International Shipping - (outside of Australia)

• Shipping is calculated at checkout.
• Shipping time is usually 6 – 10 business days via DHL.
• Local duties and taxes may be payable on orders delivered to countries outside Australia and New Zealand. All local duties and taxes will be calculated and charged at checkout.

EXCHANGES & RETURNS:

We offer 30 day change of mind returns. Click here for more information on our returns policy.

If you don't absolutely love your new Olga Berg purchase (we can’t imagine you wouldn’t) we offer returns worldwide for a full refund excluding any original freight charge, providing it meets the following requirements:

• Full priced item
• Return is initiated within 30 days of dispatch
• The item must be in the same condition that you received it in, unworn and unused with tags attached and in its original packaging.

Olga Berg has the right to reject a return if it does not meet the above conditions. In this instance, we will contact you.

See our full returns policy.

RECEIVE $10 OFF YOUR FIRST ORDER
Scroll to the bottom of the page, sign up to our mailing list by filling in your details and you'll receive an email with your $10 discount code. Enter the code at checkout to receive $10 off your first order. You'll also stay up to date with the latest news & special offers.

GOT A BRIDE TRIBE?
Enter BRIDETRIBE10 for 10% off when ordering 3 or more full priced bags and/or headpieces. Note that bags and headpieces can be all different styles. A great option for fitting out your bridal party and guests.