SHIPPING - AUSTRALIA AND REST OF WORLD
AUSTRALIAN ORDERS
Orders for Australia are shipped from our Australian warehouse.
Orders placed before 12pm AEST on a business day, will be dispatched the same day.
Orders placed after 12pm AEST will be dispatched the next business day.
Australian Standard Shipping:
- FREE for orders of $70 and over.
- $9.95 for orders under $70.
Australian Express Shipping:
- $9.95 for orders of $70 and over.
- $14.95 for orders under $70.
For more information regarding Australia Post delivery speeds and coverage click here.
Monogrammed Orders:
Please allow an additional 5 business days for orders to be monogrammed and shipped. These bags are dispatched from a secondary warehouse, so they may arrive separately from other items ordered.
Personalised Orders:
Please allow an additional 3 business days for orders to be personalised and shipped. These bags are dispatched from a secondary warehouse, so they may arrive separately from other items ordered.
NEW ZEALAND ORDERS
All orders to New Zealand are shipped from our Australian warehouse and incur a flat shipping fee of $30.
Orders placed before 12pm AEST on a business day, will be dispatched the same day.
Orders placed after 12pm AEST will be dispatched the next business day.
INTERNATIONAL ORDERS:
International orders (outside of Australia and the USA) are shipped from Australia.
Orders placed before 12pm AEST on a business day, will be dispatched the same day.
Orders placed after 12pm AEST will be dispatched the next business day.
- Shipping is calculated at checkout.
- Shipping time is usually 6–10 business days via DHL.
- Local duties and taxes may be payable.
- All local duties and taxes will be calculated and charged at checkout.
RETURNS & EXCHANGES:
We offer 30 day change of mind returns. Click here for more information on our returns policy.